Ledger® Live is the official desktop and mobile companion for Ledger® hardware wallets. It provides a unified Ledger live wallet interface to manage multiple crypto accounts, send/receive assets, install apps on your hardware device, and check portfolio performance. You can use Ledger Live Desktop for Windows/macOS/Linux or the Ledger Live App for iOS and Android — both are available from Ledger®'s official download pages.
Download & Install
To get started, choose Ledger Live Download for your platform from the Ledger® website. Install the Ledger Live Desktop app or the mobile Ledger Live App, then connect your Ledger® device and follow the onboarding: create or restore an account, set a secure PIN on your device, and never share your recovery phrase.
Ledger live login & common issues
Ledger Live login is typically handled by connecting your hardware device and approving actions on the device screen. If you see Ledger Login not working or Ledger Live App not Working, common causes include outdated firmware, USB/OTG connection problems, or a missing Bridge/driver on desktop. Always use the official Ledger® Help Center guidance to update firmware and drivers.
Troubleshooting essentials
- Error Connecting Ledger Account: Check USB cable, try another port, and disable browser extensions if using web interfaces.
- Can't verify Ledger Wallet: Ensure device firmware and Ledger Live are up to date, and confirm you’re on the official site.
- Unable to Ledger Trezor: Ledger® devices and Trezor are separate ecosystems — use Trezor Suite for Trezor hardware; cross-compatibility is limited.
Account recovery & 2FA
Ledger® never asks for your 24-word recovery phrase in Ledger Live. If you lose access, account recovery involves restoring the recovery phrase to a compatible hardware wallet. Ledger® does not support centralized 2FA for recoveries; if you meant a Ledger 2fa reset for an external service, follow that service’s recovery flow. For device-only lockouts, follow official Ledger® Account Recovery steps from the Help Center.
When to contact Ledger® Help Center
If standard steps don’t fix problems — persistent Ledger live login failures, repeated connectivity errors, or suspicious account activity — contact the Ledger® Help Center and avoid sharing your recovery phrase with anyone. Use official support channels listed on Ledger®'s site.
Frequently asked questions
- 1. Where do I download Ledger Live?
- From the official Ledger® website’s download page — choose Desktop or mobile Ledger Live App for your platform.
- 2. Why won’t Ledger Live recognize my device?
- Try a different USB cable/port, ensure firmware is updated, and install necessary drivers or Ledger Live Bridge on desktop.
- 3. Can I use Ledger Live with Trezor?
- No — Ledger® Live manages Ledger® hardware. Trezor uses Trezor Suite; cross-compatibility is not supported for full functionality.
- 4. How do I recover my Ledger account?
- Restore your recovery phrase onto a compatible hardware wallet. Ledger® support can guide but will never ask for the phrase itself.
- 5. What if I see “Can't verify Ledger Wallet”?
- Ensure you downloaded Ledger Live from the official site, update firmware, and verify the device’s genuine PIN prompts on-screen.
- 6. Who do I contact for unresolved errors?
- Use the Ledger® Help Center and official support channels only. Never share your 24-word phrase or private keys.